FAQ's

 

What types of products does Smarttechhub offer?

Smarttechhub specializes in a diverse range of innovative kitchen tools and personal care products. Our offerings include items such as the 2 In 1 Dumpling Maker and the 5 in 1 Hair Dryer Hot Comb Set, designed to simplify meal preparation and enhance your styling routine.

How do your products improve efficiency in daily tasks?

Our products are designed with ergonomics and versatility in mind, allowing users to save time and effort in their daily routines. For instance, our kitchen tools streamline meal preparation, while our personal care products enhance styling efficiency, making everyday tasks more enjoyable.

What is your return policy?

We have a 30-day return policy. Customers can request a return within 30 days of receiving their item, provided it is in the same condition as received, unworn or unused, with tags, and in its original packaging. A receipt or proof of purchase is also required.

Are there any items that cannot be returned?

Yes, certain items are non-returnable, including perishable goods, custom products, and personal care items. Additionally, we do not accept returns for hazardous materials or sale items. If you have questions about a specific item, please contact us.

How can I initiate a return?

To initiate a return, please contact us at smarttechhub.pk@gmail.com. Once your return is accepted, we will provide you with a return shipping label and instructions on how to send your package.

How long does it take to process a refund?

Refunds are processed within 10 business days after we have received and inspected your return. Please note that it may take additional time for your bank or credit card company to post the refund to your account.

Can I exchange an item?

The fastest way to exchange an item is to return the original product and, once the return is accepted, make a separate purchase for the new item you desire.

What should I do if my item is defective or damaged?

If you receive a defective or damaged item, please contact us immediately upon reception. We will evaluate the issue and work to resolve it effectively.